{"dataType": "CVE_RECORD", "dataVersion": "5.1", "cveMetadata": {"cveId": "CVE-2025-24388", "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8", "state": "PUBLISHED", "assignerShortName": "OTRS", "dateReserved": "2025-01-21T09:09:58.720Z", "datePublished": "2025-06-16T11:29:20.295Z", "dateUpdated": "2025-06-16T15:01:06.130Z"}, "containers": {"cna": {"affected": [{"defaultStatus": "affected", "modules": ["Admin Interface", "Agent Interface (versions before OTRS 8)"], "product": "OTRS", "vendor": "OTRS AG", "versions": [{"status": "affected", "version": "7.0.x"}, {"status": "affected", "version": "8.0.x"}, {"status": "affected", "version": "2023.x"}, {"status": "affected", "version": "2024.x"}, {"lessThanOrEqual": "2025.5.1", "status": "affected", "version": "2025.x", "versionType": "Patch"}]}, {"defaultStatus": "affected", "modules": ["Admin Interface", "Agent Interface"], "product": "((OTRS)) Community Edition", "vendor": "OTRS AG", "versions": [{"status": "affected", "version": "6.0.x"}]}], "datePublic": "2025-06-16T07:00:00.000Z", "descriptions": [{"lang": "en", "supportingMedia": [{"base64": false, "type": "text/html", "value": "A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user.<p></p><div></div><div></div><p>This issue affects: </p><ul><li>OTRS 7.0.X<br></li><li>OTRS 8.0.X</li><li>OTRS 2023.X</li><li>OTRS 2024.X</li><li>OTRS 2025.X<br></li><li>((OTRS)) Community Edition: 6.0.x<br></li></ul><div>Products based on the ((OTRS)) Community Edition also very likely to be affected</div><p></p>"}], "value": "A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user.\n\nThis issue affects: \n\n * OTRS 7.0.X\n\n * OTRS 8.0.X\n * OTRS 2023.X\n * OTRS 2024.X\n * OTRS 2025.X\n\n * ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected"}], "impacts": [{"capecId": "CAPEC-137", "descriptions": [{"lang": "en", "value": "CAPEC-137 Parameter Injection"}]}], "metrics": [{"cvssV3_1": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "LOW", "baseScore": 3.8, "baseSeverity": "LOW", "confidentialityImpact": "NONE", "integrityImpact": "LOW", "privilegesRequired": "HIGH", "scope": "UNCHANGED", "userInteraction": "NONE", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:L/A:L", "version": "3.1"}, "format": "CVSS", "scenarios": [{"lang": "en", "value": "GENERAL"}]}], "problemTypes": [{"descriptions": [{"cweId": "CWE-184", "description": "CWE-184 Incomplete List of Disallowed Inputs", "lang": "en", "type": "CWE"}]}], "providerMetadata": {"orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8", "shortName": "OTRS", "dateUpdated": "2025-06-16T11:29:20.295Z"}, "references": [{"url": "https://otrs.com/release-notes/otrs-security-advisory-2025-06/"}], "solutions": [{"lang": "en", "supportingMedia": [{"base64": false, "type": "text/html", "value": "Update to OTRS 2025.5.2. or later. Please note that there will be no OTRS 7 patches and that impact for OTRS 7 and prior is higher."}], "value": "Update to OTRS 2025.5.2. or later. Please note that there will be no OTRS 7 patches and that impact for OTRS 7 and prior is higher."}], "source": {"advisory": "OSA-2025-06", "defect": ["Issue#3738"], "discovery": "USER"}, "title": "Unsafe handling of AJAX calls", "x_generator": {"engine": "Vulnogram 0.1.0-dev"}}, "adp": [{"metrics": [{"other": {"type": "ssvc", "content": {"timestamp": "2025-06-16T14:59:52.657688Z", "id": "CVE-2025-24388", "options": [{"Exploitation": "none"}, {"Automatable": "no"}, {"Technical Impact": "partial"}], "role": "CISA Coordinator", "version": "2.0.3"}}}], "title": "CISA ADP Vulnrichment", "providerMetadata": {"orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0", "shortName": "CISA-ADP", "dateUpdated": "2025-06-16T15:01:06.130Z"}}]}}

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{"cveTags": [], "descriptions": [{"lang": "en", "value": "A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user.\n\nThis issue affects: \n\n * OTRS 7.0.X\n\n * OTRS 8.0.X\n * OTRS 2023.X\n * OTRS 2024.X\n * OTRS 2025.X\n\n * ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected"}], "id": "CVE-2025-24388", "lastModified": "2025-06-16T12:32:18.840", "metrics": {"cvssMetricV31": [{"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "LOW", "baseScore": 3.8, "baseSeverity": "LOW", "confidentialityImpact": "NONE", "integrityImpact": "LOW", "privilegesRequired": "HIGH", "scope": "UNCHANGED", "userInteraction": "NONE", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:L/A:L", "version": "3.1"}, "exploitabilityScore": 1.2, "impactScore": 2.5, "source": "security@otrs.com", "type": "Secondary"}]}, "published": "2025-06-16T12:15:18.737", "references": [{"source": "security@otrs.com", "url": "https://otrs.com/release-notes/otrs-security-advisory-2025-06/"}], "sourceIdentifier": "security@otrs.com", "vulnStatus": "Awaiting Analysis", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-184"}], "source": "security@otrs.com", "type": "Secondary"}]}

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