The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code.
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Affected Vendors & Products
References
History
Mon, 22 Sep 2025 15:15:00 +0000
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ssvc
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Mon, 22 Sep 2025 10:15:00 +0000
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Supportcandy
Supportcandy supportcandy Wordpress Wordpress wordpress |
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Supportcandy
Supportcandy supportcandy Wordpress Wordpress wordpress |
Sat, 20 Sep 2025 07:00:00 +0000
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| Description | The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code. | |
| Title | SupportCandy – Helpdesk & Customer Support Ticket System <= 3.3.7 - Authentication Bypass to Support Session Takeover | |
| Weaknesses | CWE-307 | |
| References |
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| Metrics |
cvssV3_1
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Status: PUBLISHED
Assigner: Wordfence
Published: 2025-09-20T06:43:18.759Z
Updated: 2025-09-22T15:01:56.425Z
Reserved: 2025-09-17T21:59:39.750Z
Link: CVE-2025-10658
Updated: 2025-09-22T15:01:43.460Z
Status : Awaiting Analysis
Published: 2025-09-20T07:15:35.607
Modified: 2025-09-22T21:23:01.543
Link: CVE-2025-10658
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